Return & Refund Policy

1. 30-Day Return Window

We want you to be completely satisfied with your purchase. You have **30 calendar days** from the date of delivery to return an item for a refund or exchange.

2. Eligibility for Returns

To be eligible for a return, the following conditions must be met:

• The item must be unused, uninstalled, and in the same condition as received.
• It must be in the original packaging with all tags, manuals, and accessories included.
• Proof of purchase (invoice or order number) is required.

3. Refund Process

Once we receive and inspect your returned item (usually within 2-4 business days), we will notify you of the approval or rejection of your refund.

• Approved Refunds: Will be processed automatically to your original payment method within 5-7 business days.
• Exchanges: If you requested an exchange for a defective item, we will ship the replacement after the inspection.

4. Return Shipping

Unless the item is defective or the return is due to our error, the customer is responsible for return shipping costs. We recommend using a trackable shipping service for all returns.

5. Damaged or Defective Items

If you receive a damaged or defective component, please contact us within **48 hours** of delivery with photos of the damage. We will provide a free replacement or a full refund including shipping costs.

6. Contact Us

To initiate a return or for any questions regarding our policy, please contact our support team:

Email: avanyahdraulics@gmail.com
Phone: +91 8979727804
Office Address: Shop No.2 Plot No. A2, Vipin Garden Extension, New Delhi 110059